Health & Safety


 

Student safety abroad is the highest priority of Iowa State University. Safety is covered thoroughly during both general pre-departure orientation and each program’s in-person site-specific orientation.

The U.S. State Department website has many resources to prepare students to have a safe study abroad experience and for help while abroad if students become victims of crime, are arrested, lose a passport, or have a medical emergency.

Every study abroad student is enrolled in travel insurance through Chubb International during their time abroad. In addition to covering 100% of approved expenses without requiring a deductible, Chubb will cover medical evacuation and repatriation as well as security evacuations should they become necessary due to natural disasters or political unrest. Chubb can provide help for prescription drug replacement or shipping, access to emergency cash, and legal assistance. The summary of benefits for Chubb can be found here. In case students plan to extend their travels, they can take advantage of the 14-day grace period which covers students both prior to and following the dates of their program.

For emergencies abroad, please contact one of the following:

  • To report an emergency to Iowa State University, please call 515-294-7700.
  • If you have Chubb insurance, please contact Chubb:
    From outside the U.S. 1-302-476-6194 
    From within the U.S. 1-800-336-0627 
    Email: aceaandhclaims@chubb.com 
  • If you are on a program through AIFS, Arcadia, CEA, CIEE, DIS, ISA, School for Field Studies, Semester at Sea, or TEAN, please contact the provider.